Website and Shop Terms and Conditions
Last updated: 11 August 2026
Please read these terms before using the shop.
These terms cover Website use, MP3 downloads, one-time music video streams, monthly subscription access and physical merchandise. Your statutory consumer rights are not reduced by these terms.
1. About us
1.1 These Terms and Conditions are issued by Robert Miles, trading as Cyril the Squirrel (“we”, “us” and “our”).
1.2 Our company number is NOT APPLICABLE. Our registered office or principal business address is NOT APPLICABLE.
1.3 Our VAT number is NOT APPLICABLE.
1.4 You can contact us about an order, cancellation, return, complaint or accessibility issue by emailing robert.cyrilthesquirrel@gmail.com, or telephoning 07473-353026.
1.5 Our website is www.cyrilthesquirrelnuttybeats.co.uk (the “Website”). Our returns address is Imprints, 1 Foundry Road, Taunton, Somerset, TA1 1JJ. Please contact us before returning an item so that we can identify and process it correctly.
1.6 These terms are drafted primarily for sales to consumers in the United Kingdom. We may accept orders only from the territories shown on the Website or at checkout.
2. What these terms cover
2.1 These terms govern your use of the Website and shop, and contracts for: (a) downloadable music files; (b) time-limited or one-time streamed music videos; (c) monthly subscription access to subscriber-only digital content; and (d) physical merchandise.
2.2 The product page, checkout information, order confirmation and any product-specific conditions form part of the contract. If a product-specific condition clearly conflicts with these general terms, the product-specific condition will take priority for that product, but only to the extent of the conflict.
2.3 Nothing in these terms excludes, restricts or replaces rights that cannot lawfully be excluded or restricted, including your statutory consumer rights.
2.4 The version of these terms made available to you when you place an order will apply to that order. Later changes will not retrospectively reduce rights relating to an existing one-off purchase.
2.5 Our Privacy Policy and Cookie Policy explain how personal information and cookies are handled. They are separate from these terms.
3. Eligibility, personal use and accounts
3.1 You must be at least 18 years old and legally able to enter into a contract. A person under 18 may use the Website only with the involvement and permission of a parent or legal guardian who accepts responsibility for the transaction.
3.2 The shop is intended for consumers purchasing for personal and domestic use. You must not purchase products for resale or commercial distribution unless we have agreed this in writing.
3.3 You may need a WordPress customer account to buy or access digital products, subscription content, videos or order history. You must provide accurate, current and complete information.
3.4 You are responsible for keeping your password, email account and login details secure. You must tell us promptly if you suspect unauthorised use of your account.
3.5 Accounts, subscriptions and digital entitlements are personal to the registered customer. You must not sell, transfer, lend or share an account or entitlement.
3.6 We may ask for reasonable information to verify your identity, ownership of an account or entitlement to an order before making changes, disclosing order information or restoring access.
4. Acceptable use of the Website and shop
4.1 You may browse the Website, create an account, make lawful purchases and use products in accordance with these terms.
4.2 You must not use the Website or shop in a way that is unlawful, fraudulent, abusive, harmful, misleading or likely to damage our systems, reputation, rights or the rights of another person.
4.3 In particular, you must not:
- attempt to gain unauthorised access to the Website, another account, the protected media store, payment systems or server;
- introduce malware, malicious code, automated attacks or excessive traffic;
- scrape, crawl, index or extract Website or catalogue data by automated means without written permission;
- circumvent access controls, download restrictions, viewing limits, session controls, geographic restrictions or other technical protection measures;
- record, rip, capture, copy, redistribute, rebroadcast or publicly communicate protected audio or video except where expressly permitted by law or by a separate written licence;
- share login credentials, subscription access, download links, streaming links or browser authorisation tokens;
- use bots or automated purchasing methods to reserve or buy limited stock unfairly; or
- misrepresent your identity, delivery address, payment authority or eligibility for an offer.
4.4 We may use reasonable technical and security measures to detect and prevent misuse. Any suspension or restriction will be proportionate to the circumstances and will not remove rights that cannot lawfully be removed.
5. Intellectual property and customer licences
5.1 The Website, branding, artwork, photographs, product descriptions, software, music, recordings, videos and other content are protected by intellectual property law. Rights remain with us or the relevant artist, label, publisher, performer, photographer, licensor or other owner.
5.2 Buying digital content does not transfer copyright or ownership. Subject to payment and these terms, you receive only the limited licence described below.
5.3 For a purchased MP3, we grant you a personal, non-exclusive, non-transferable licence to download, store, make a reasonable personal backup and play the recording privately on your personal devices.
5.4 For a purchased one-time video, we grant you a personal, non-exclusive, non-transferable licence to stream the video during the authorised viewing period and session described in clause 11. No download right is granted unless the product page expressly says otherwise.
5.5 For subscription content, we grant you a personal, revocable, non-transferable right to access and privately stream or use content only while your paid subscription access is active and only in the manner made available on the Website.
5.6 Unless separately licensed, you must not resell, rent, lend, share, upload, broadcast, publicly perform, synchronise with other media, sample, remix, adapt, reproduce for commercial use or distribute any music or video.
5.7 Nothing in this clause prevents an act that applicable law expressly permits and which cannot lawfully be restricted by contract.
6. Product information, availability and prices
6.1 We will describe the main characteristics of each product, including the digital format, access restrictions, price, subscription frequency, merchandise options and delivery charges where applicable.
6.2 You should check the product description and technical requirements before ordering. Audio quality, video resolution, browser support, file format and compatibility may vary between products.
6.3 Images of physical goods are illustrative. Although we try to display colours and finishes accurately, the appearance may vary slightly because of screens, manufacturing batches and natural material differences.
6.4 Prices are shown in the currency stated on the Website and include VAT or similar sales tax where legally required, unless the checkout clearly states otherwise. Delivery charges and any other compulsory charges will be shown before you place the order.
6.5 We try to ensure prices and descriptions are accurate. If there is an obvious pricing or description error that you could reasonably have recognised, we may reject the order before acceptance or contact you to offer the correct terms. If payment has already been taken for an order we do not accept, we will refund it.
6.6 All products are subject to availability. We may apply reasonable quantity limits, stock controls, delivery restrictions or anti-fraud checks.
6.7 Some music or video may contain explicit language or themes. Where we provide an advisory label, it is for guidance and does not replace parental judgement.
7. Orders and formation of the contract
7.1 Your order is an offer to buy the selected product on these terms. An automated order acknowledgement confirms receipt but does not necessarily mean that we have accepted the order.
7.2 A contract for a one-off digital product is formed when payment is successfully confirmed and we make the digital entitlement available to your account.
7.3 A monthly subscription contract is formed when the first payment is successfully confirmed and we activate subscription access.
7.4 A contract for physical merchandise is formed when we send a dispatch confirmation or another message expressly confirming acceptance. We may take or authorise payment before dispatch.
7.5 We may decline or cancel an order before acceptance where payment is not authorised, stock is unavailable, delivery is not possible, fraud or misuse is reasonably suspected, a legal or licensing restriction applies, or there is an obvious pricing or description error.
7.6 If we cannot accept an order after taking payment, we will refund the amount taken. We will not substitute a different product without your agreement.
7.7 Each product may constitute a separate contract, even if several products are included in one checkout.
8. Payment and Stripe
8.1 Payments are processed through Stripe or another payment method identified at checkout. The payment provider may apply its own privacy and service terms.
8.2 By submitting payment details, you confirm that you are authorised to use the selected payment method and authorise the amount shown at checkout.
8.3 For a subscription, you authorise recurring monthly charges until the subscription is cancelled or otherwise ends. The recurring price and billing frequency will be shown before you subscribe.
8.4 Your card issuer or payment provider may apply foreign exchange charges or other fees. Those charges are not set by us.
8.5 We may delay access, dispatch or fulfilment while a payment is pending, under review, reversed or disputed.
8.6 A chargeback is not a replacement for contacting us about a problem. This clause does not restrict your right to ask your bank or card provider for a remedy where one is legally available.
9. Digital products – general terms
9.1 Digital products are normally delivered through your customer dashboard or a protected Website page after payment is confirmed. We may also send an order confirmation by email.
9.2 You are responsible for having a compatible device, supported browser, internet connection, speakers or headphones, and sufficient storage where a download is offered. Any special requirements stated on the product page form part of the product description.
9.3 Where digital content is supplied immediately, we will ask for your express consent to supply it before the end of the statutory cancellation period and for your acknowledgement that your change-of-mind cancellation right may be lost once supply begins.
9.4 You must ensure that your account email address is correct and that messages from us are not blocked. Delivery is not delayed merely because an email is filtered where the entitlement is available in your account.
9.5 If an entitlement is missing or content cannot be accessed, contact us promptly with the order number, account email, device and browser details, and a description of the problem.
9.6 If we must permanently withdraw purchased digital content because we no longer have the right to supply it, we will take reasonable steps to provide continued access, a replacement, a price reduction or a refund as appropriate to the circumstances and your legal rights.
10. Purchased MP3 music
10.1 A purchased MP3 will be made available through the protected customer dashboard or download process after payment is confirmed.
10.2 Any stated download limit applies per purchase. If no limit is stated, reasonable repeat downloads may be allowed while the Website and entitlement remain available.
10.3 You should download the file promptly and keep a secure personal backup. Dashboard availability is an access convenience and must not be treated as permanent cloud storage unless we expressly promise a fixed hosting period.
10.4 Your licence to use a validly purchased and downloaded MP3 is not dependent on maintaining a subscription, unless the product was clearly supplied only as subscription content.
10.5 You must not share the file or download link with another person. A household member must purchase their own copy unless a separate licence states otherwise.
10.6 If the MP3 is corrupt, incomplete, materially different from its description or cannot be downloaded because of our systems, we will provide an appropriate repair, replacement, redelivery, price reduction or refund in accordance with your legal rights.
11. Purchased one-time music videos
11.1 A one-time video purchase provides one authorised private viewing session. It does not provide ownership, a permanent copy or an unrestricted streaming right.
11.2 The video must be watched within seven calendar days after successful payment. The exact expiry date and time may be shown in your dashboard. You must begin early enough to finish before the deadline.
11.3 Opening the watch page does not by itself use the entitlement. The authorised session begins when you select the button or control labelled to start the one-time viewing.
11.4 Once the authorised session has begun, it is tied to your account and may also be tied to the browser or device used to start it. Changing browser or device, clearing cookies or site storage, using private browsing, sharing the session, or closing the session may prevent resumption.
11.5 You may be able to pause or resume within the same authorised session, but only while the session remains valid and before the seven-day deadline. Completion of playback, expiry of the session or expiry of the seven-day period ends the entitlement.
11.6 You are responsible for allowing enough uninterrupted time, using a stable connection and checking your device before selecting the start control. We recommend using a current mainstream browser and avoiding battery-saving or network-switching settings that interrupt playback.
11.7 You must not record, screen-capture, rip, download, rebroadcast or bypass the viewing controls.
11.8 If a material fault in our Website, player or protected stream prevents you from completing the viewing, contact us as soon as reasonably possible and preferably before the entitlement expires. After checking the circumstances, we may reset or extend the session, provide a replacement viewing or issue an appropriate refund. This does not limit your statutory rights.
11.9 We are not responsible for a viewing lost solely because of your unsupported device, inadequate internet connection, account sharing, browser changes or a failure to allow enough time, except where consumer law requires otherwise.
12. Monthly subscription access
12.1 The monthly membership is called Cyril’s Premium Club or the name shown at checkout. The current monthly price, currency, billing date and main benefits will be shown before you subscribe.
12.2 The subscription renews automatically each month and the payment method will be charged on or around each billing date until you cancel or the subscription otherwise ends. There is no minimum commitment beyond the current monthly billing period unless checkout clearly states otherwise.
12.3 Paid subscription access begins only after the initial payment is confirmed. It continues until the end of the period for which payment has been received, subject to these terms.
12.4 Subscription-only content is licensed for access, not sold. It may be added, removed or changed over time because the subscription is access to a changing catalogue. We will not retrospectively remove a separately purchased MP3 licence.
12.5 Where a change would materially reduce the core paid subscription benefit, we will give reasonable advance notice where practicable and allow you to cancel before a later renewal affected by the change.
12.6 You may cancel future renewal at any time through the customer dashboard, Stripe Customer Portal, or by contacting robert.cyrilthesquirrel@gmail.com. We will confirm cancellation in a durable form such as email.
12.7 Unless you exercise a statutory right that requires a different result, cancellation normally takes effect at the end of the paid billing period. You will retain access until that date and no further renewal payment will be taken.
12.8 We do not normally provide a pro-rata refund merely because you did not use the subscription or chose to cancel part-way through a paid month. This does not affect cooling-off rights, remedies for faulty or unavailable content, or any other non-excludable right.
12.9 If payment fails, Stripe or we may retry the payment and notify you. Access may be restricted, suspended or ended when the paid-through period expires. We will not knowingly create a duplicate subscription to resolve a failed payment.
12.10 We may change the subscription price for future billing periods by giving at least 30 days notice. The notice will state the new price and effective date. You may cancel before the first renewal at the new price.
12.11 Subscription access is personal. Sharing an account, mass downloading, automated extraction, unauthorised recording or commercial use may result in proportionate suspension or termination.
12.12 If we permanently discontinue the subscription service for reasons not caused by your breach, we will stop future charges and refund any prepaid period after access ends.
13. Change-of-mind cancellation for digital content and subscriptions
13.1 Consumers normally have a 14-day cancellation period for qualifying distance contracts. Different rules apply once intangible digital content begins to be supplied.
13.2 For an immediate MP3 download or one-time stream, we will ask you to expressly request immediate supply and acknowledge that you will lose the statutory change-of-mind cancellation right once supply begins. If the required consent and acknowledgement are not obtained, your rights may continue as provided by law.
13.3 For a monthly subscription, you may cancel future renewal at any time under clause 12. If you ask for immediate access during an initial statutory cancellation period, the refund consequences may depend on whether digital content or services have already been supplied and on the consent collected at checkout.
13.4 To exercise a cancellation right, send a clear statement to robert.cyrilthesquirrel@gmail.com, or use the model cancellation form at the end of these terms. Include your name, account email and order number where possible.
13.5 Where a valid cancellation results in a full refund for digital content, your entitlement will be revoked and you must stop using and delete any copy supplied, to the extent permitted by law.
13.6 The loss of a change-of-mind right does not remove rights where digital content is faulty, not as described, not fit for purpose, supplied without the necessary rights, or otherwise fails to comply with consumer law.
14. Your rights if digital content is faulty
14.1 Digital content supplied to a consumer must be of satisfactory quality, fit for any particular purpose made known to us and as described.
14.2 If digital content does not conform to the contract, you may be entitled to repair or replacement. If that is impossible, disproportionate, not completed within a reasonable time or causes significant inconvenience, you may be entitled to an appropriate price reduction, which may be a full refund in some circumstances.
14.3 If we did not have the legal right to supply the digital content, you may be entitled to a refund.
14.4 Consumer law may also provide a remedy where faulty digital content supplied by us damages your device or other digital content and the damage would not have occurred if we had exercised reasonable care and skill.
14.5 Please report a problem promptly and provide reasonable information needed to diagnose it. You do not lose statutory rights merely because a commercial guarantee or stated access period has ended.
15. Physical merchandise
15.1 Physical merchandise may include clothing, accessories, printed products, recordings, collectibles and other goods described on the Website.
15.2 Merchandise is a separate one-off purchase and is not included in a digital subscription unless the product page expressly says otherwise.
15.3 You must select available options such as size, colour, style or format carefully. The order confirmation will record the selected option and quantity.
15.4 Stock is normally managed at product level unless the Website expressly states that each variation has separate stock. We may limit quantities to protect availability.
15.5 Where you provide wording, images, measurements or other personalisation details, you are responsible for checking their accuracy before ordering. We may refuse content that is unlawful, infringing, abusive or unsuitable for production.
16. Delivery of physical goods
16.1 We deliver to the UK & Worldwide and any additional locations shown as available at checkout. We may refuse an address that a carrier cannot safely or lawfully serve.
16.2 Delivery charges and an estimated delivery period will be displayed before you place the order. Unless a different period is agreed, we will deliver without undue delay and normally within 30 days after the contract is formed.
16.3 Delivery dates are estimates unless we expressly agree that a particular date is essential. We will contact you if there is a material delay.
16.4 You must provide a complete and accurate delivery address. We are not responsible for delay or loss caused by an incorrect address supplied by you, although we will take reasonable steps to help where possible. Reasonable redelivery or recovery costs may be charged if clearly explained.
16.5 Risk of loss or damage passes to you when the goods are delivered to you or to a person you identified to receive them. Ownership passes after we have received full payment.
16.6 We may split an order into more than one parcel. This will not increase the delivery charge unless you agree.
16.7 For international delivery, import VAT, customs duties or handling charges may be payable by the recipient unless checkout states that they are included. You are responsible for complying with local import restrictions.
16.8 If we miss an agreed essential delivery deadline, or fail to deliver within a further reasonable period you set where the law requires one, you may be entitled to cancel and receive a refund for undelivered goods.
17. Change-of-mind cancellation and returns for physical goods
17.1 A UK consumer buying eligible goods online may cancel without giving a reason by telling us within 14 days after the day on which the consumer, or a nominated person other than the carrier, receives the goods. For an order delivered in parts, the period normally runs from receipt of the last part.
17.2 You may cancel by emailing robert.cyrilthesquirrel@gmail.com, or using the model cancellation form. Keep evidence that the notice was sent.
17.3 After cancelling, you must return the goods without undue delay and no later than 14 days after telling us. Send authorised returns to Imprints, 1 Foundry Road, Taunton, Somerset, TA1 1JJ.
17.4 For a change-of-mind return, you must pay the direct return cost unless we stated that we would pay it. If an item cannot normally be returned by post, we will provide or identify the expected return cost before purchase where required.
17.5 We will refund the product price and the cost of our least expensive standard delivery option. We do not have to refund the extra cost of an enhanced delivery method you chose.
17.6 We may wait to refund until we receive the goods back or you provide evidence of sending them, whichever happens first. The refund will be made without undue delay and no later than the applicable statutory deadline, normally 14 days from that point.
17.7 You may examine goods as you would in a shop. We may reduce the refund to reflect diminished value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
17.8 The statutory change-of-mind right does not normally apply to: goods made to your specifications or clearly personalised; sealed audio or video recordings or sealed software once unsealed; sealed goods unsuitable for return for health or hygiene reasons once unsealed; perishable goods; and any other category excluded by law. This does not remove rights where goods are faulty or misdescribed.
17.9 If you contact us before dispatch, we will try to stop the order. If it has already entered fulfilment or been dispatched, you may need to use the returns process.
18. Faulty, damaged, incorrect or misdescribed physical goods
18.1 Goods supplied to a consumer must be of satisfactory quality, fit for purpose and as described.
18.2 If goods are faulty, damaged on arrival, incorrect or materially misdescribed, contact us with the order number and a description or photograph of the issue where reasonable.
18.3 You may have a short-term right to reject non-conforming goods within 30 days, followed by rights to repair or replacement and, in appropriate circumstances, a price reduction or final rejection. The precise remedy depends on the circumstances and applicable law.
18.4 We will bear reasonable return or collection costs where goods are returned because they are faulty, damaged, incorrect or misdescribed.
18.5 We are not responsible for ordinary wear and tear, accidental damage, misuse, failure to follow care instructions, unauthorised alteration or a fault disclosed before purchase.
18.6 These remedies are in addition to any valid manufacturer guarantee and are not reduced because a guarantee has expired.
19. Refunds and access after refund
19.1 Refunds will normally be made to the original payment method unless we agree another lawful method. Processing time after we issue a refund may depend on Stripe, your bank or card provider.
19.2 A full refund for a digital product revokes the associated access and licence, subject to your non-excludable legal rights.
19.3 A subscription refund may end access immediately or at the date corresponding to the refunded period. Future recurring charges will stop when cancellation is effective.
19.4 A merchandise refund does not necessarily restock an item until it has been returned or we have confirmed that no return is required. We may refuse repeated or fraudulent refund claims, but will not restrict legitimate statutory rights.
19.5 Where only part of an order is affected, the refund may be limited to that product or the appropriate reduction in value, unless the products form an inseparable whole.
20. Website availability, maintenance and third-party services
20.1 We will use reasonable care to operate the Website and protected media systems, but we do not promise uninterrupted or error-free availability. Maintenance, security incidents, hosting failures and third-party outages may cause temporary interruption.
20.2 Where an interruption affects paid access, we will take reasonable steps to restore it. If a material paid benefit cannot be supplied, the remedies in these terms and consumer law apply.
20.3 Links to third-party websites are provided for convenience. We are not responsible for third-party content, availability or contracts unless the law makes us responsible.
20.4 General editorial, artist, entertainment or technical information on the Website is not professional advice and should not be relied on as such.
21. Suspension and termination
21.1 We may temporarily suspend an account or entitlement where reasonably necessary to investigate fraud, protect security, comply with law, prevent harm or address a serious or repeated breach of these terms.
21.2 Where practical, we will explain the reason and give you an opportunity to resolve the issue before permanent termination, unless urgent action is reasonably required.
21.3 Termination for misuse does not authorise us to remove statutory rights. A validly purchased MP3 licence will normally continue unless the purchase was refunded, fraudulent, unauthorised or itself involved an infringement.
21.4 If we terminate a paid subscription for reasons not caused by your breach, we will stop future charges and refund any unused prepaid period after access ends.
21.5 Clauses concerning intellectual property, liability, refunds, complaints, governing law and any rights accrued before termination continue where necessary.
22. Our responsibility to you
22.1 Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, deliberate wrongdoing, breach of your statutory rights, or any liability that cannot lawfully be excluded or limited.
22.2 If we breach the contract, we are responsible for loss or damage that was a foreseeable result of that breach or our failure to use reasonable care and skill. Loss is foreseeable if it was obvious or both parties knew it might happen when the contract was made.
22.3 The Website and products are supplied for personal and domestic use. We are not responsible for business losses such as loss of profit, revenue, business opportunity or business interruption where you use them for a commercial purpose contrary to clause 3.2.
22.4 We are not responsible for loss caused solely by an unsupported device, your internet provider, your failure to secure account credentials, or an event outside our reasonable control, except to the extent we caused or should reasonably have prevented the loss.
22.5 This clause does not affect any specific remedy stated elsewhere in these terms or available under consumer law.
23. Personal information and communications
23.1 We process personal information in accordance with our Privacy Policy and applicable data protection law.
23.2 We may share information required to process payment, prevent fraud, deliver goods, operate the customer account, provide protected content and handle support with providers such as Stripe, hosting providers and delivery carriers.
23.3 We may send transactional messages about orders, receipts, subscription status, payment failures, cancellations, security and material service changes. Marketing messages will be handled separately and subject to applicable consent or opt-out rights.
24. Complaints and alternative dispute resolution
24.1 Please send complaints to robert.cyrilthesquirrel@gmail.com. Include your name, order number, account email, the problem and the outcome you are seeking.
24.2 We aim to acknowledge a complaint within five working days and to investigate it fairly and as quickly as reasonably possible.
24.3 If we reach a final position and the complaint remains unresolved, our final response will provide information about any alternative dispute resolution or other arrangement that is available and will state whether we are required or willing to use it.
24.4 Using a complaints or ADR process does not remove your right to seek independent advice or bring a claim in a court with jurisdiction.
25. Events outside our reasonable control
25.1 We are not responsible for delay or failure caused by an event outside our reasonable control, such as widespread network failure, carrier disruption, industrial action, natural disaster, government action, serious cyber incident or failure of a third-party platform despite reasonable precautions.
25.2 We will contact affected customers where reasonably possible and take reasonable steps to minimise the effect. If the delay is substantial or the product can no longer be supplied, you may cancel the affected part and receive an appropriate refund.
26. Changes to the Website, products and these terms
26.1 We may improve, secure or update the Website and may change these Website-use terms prospectively. The current version and effective date will be published on the Website.
26.2 A later version will not retrospectively change the agreed price, licence or core characteristics of an existing one-off purchase.
26.3 For an ongoing subscription, we will give reasonable notice of a material contractual change and explain when it takes effect. Where the change materially disadvantages you, you may cancel before it takes effect without a cancellation charge.
26.4 Subscription price changes are also subject to clause 12.10.
27. General legal terms
27.1 We may transfer our rights and obligations under a contract to another organisation if this does not reduce your rights. We will tell you about a transfer that materially affects you.
27.2 You may transfer your rights only where the law permits or with our written agreement. This does not prevent you from giving physical merchandise as a gift after purchase.
27.3 A person who is not a party to the contract has no right to enforce it under the Contracts (Rights of Third Parties) Act 1999, except where these terms expressly state otherwise.
27.4 If a court finds part of these terms unlawful or unenforceable, the remaining terms continue. The affected term will apply only to the greatest extent lawfully possible.
27.5 A delay in enforcing a right is not a waiver of that right.
27.6 These terms, the product page, checkout information and order confirmation record the agreement between us. Nothing in this clause excludes liability for fraud or prevents reliance on a statement that consumer law makes binding.
28. Governing law and courts
28.1 These terms and contracts are governed by the law of England and Wales.
28.2 If you are a consumer resident in another part of the United Kingdom, you retain any mandatory protections provided by the law of that part of the UK and may normally bring proceedings in the courts where you live.
28.3 If we accept an order from a consumer outside the UK, mandatory consumer protections and jurisdiction rules in the consumer’s country may also apply.
29. Contact details and effective date
29.1 Website: www.cyrilthesquirrelnuttybeats.co.uk
29.2 Email: robert.cyrilthesquirrel@gmail.com
29.3 Telephone: 07473-353026
29.4 Postal address: NOT APPLICABLE.
29.5 Returns address: Imprints, 1 Foundry Road, Taunton, Somerset, TA1 1JJ
29.6 These terms are effective from 11 August 2026.